While family support is important to the healing process of the
patient, please keep in mind the patient's need for rest, quiet and privacy. To
maintain a restful environment, we request the following:
If you are not feeling well or have a cold, fever, sore throat
or other contagious illness, please don't expose patients and stay home.
No more than two visitors are allowed at a time.
Children under the age of 12 must be accompanied and
supervised by an adult at all times.
Please respect all "no visitors” and "isolation”
signs on a patient's door. These are ordered by the physician for the patient's
If requested to leave the room, please do so without
If the door is closed, please knock before entering.
When visiting a patient in a semi-private room, respect the
privacy of the other patient by speaking quietly and limiting the length of
Food should not be given to patients without permission.
Tobacco products, Alcoholic beverages and firearms are not
permitted on hospital property, including all buildings, parking lots and
Patient Room Visiting Hours: 6 a.m. – 9 p.m.
- Only one visitor allowed overnight.
Intensive Care Unit Visiting Hours: 6 a.m. – 8 a.m. and 6 p.m. –
Only two visitors will be allowed during visiting hours.
Closest relatives will have priority over more distant relatives and friends.
Only one visitor allowed overnight.
Visitors must be 12 years of age or older unless special
permission is granted by the charge nurse.
No visitors will be allowed in the ICU during an emergency.
Patients have the right to receive or deny visitation from
anyone they choose. Every effort will be made to maximize visitation based on
medical condition. Any limitations or restrictions will be explained by the
patient's charge nurse.
Ministers will be allowed to visit during non-visiting hours
except during emergencies or if it would not be to the patient's benefit to
STAYING OVERNIGHT WITH PATIENTS
Occasionally relatives stay overnight with patients.
Lounge-a-beds are available for each room.
CYPRESS POINTE CAFE'
Located on the first floor of the hospital, Cypress Pointe Café
offers a variety of meals and ‘a la carte selections for hospital visitors and
staff. These include a hot line, sandwich and cold selections, salad bar, and
snack and dessert selections.
CYPRESS POINTE CAFE' HOURS
Breakfast 7:00 a.m. – 9 a.m.
Lunch 11:00 p.m. – 1:00 p.m.
Dinner 5:30 p.m. – 6:30 p.m.
Breakfast 7:00 a.m. – 7:15am and 7:45 a.m. - 8:30 a.m.
Lunch 12:15 a.m. – 1:30 p.m.
Dinner 5:45 p.m. – 6:30 p.m.
FREE, unlimited parking is available campus wide.
Cell phones are allowed within the hospital except in posted
areas, such as the Intensive Care Unit, Telemetry Unit, and Imaging/X-ray
Department. For the safety of our patients, please refrain from using your cell
phone in these areas.
For the health of our patients, visitors and staff smoking is
not permitted on this campus, including all buildings, parking lots and
grounds. Thank you for helping us improve the environment.
FLOWERS AND MAIL
Flowers, plants, packages and U.S. Mail will be delivered
directly to your room as soon as they arrive. After your discharge, mail will
be forwarded to your home. Your mailing address during your stay is:
Your Name, Your Room Number
Cypress Pointe Surgical Hospital
42570 S. Airport Rd.
Hammond, La. 70403
We want your stay with us to be a pleasant experience, and we
remain committed to your personal safety and security. For your protection, all
hospital doors are locked at 7:30 p.m., except the main entrance and a security
guard is onsite 24hrs per day; 7 days a week that includes video surveillance.
If you should need immediate security assistance, please dial
"0" for the hospital operator.
Items of value such as jewelry,
wallets, credit cards, cash, keys, medications and important papers should be
kept secure by a friend or relative. If this is not possible, ask your nurse to
make arrangements to secure them within the hospital. Items such as eye
glasses, contact lenses, dentures, etc. should be kept close at hand and
clearly labeled with your name.
For your continued safety, please
notify your nurse to make sure all electrical devices such as radios, CD players,
laptop computers, electric razors, hot rollers and hair dryers are checked and
inspected by our staff before they are used. This will ensure they will not
interfere with certain types of medical equipment.
FREE WIRELESS INTERNET SERVICE AVAILABLE!
You will need a Wi-Fi-compliant 802.11 b/g wireless Ethernet
device installed in your laptop or a laptop with built-in Wi-Fi capability.
Search for the wireless network identifier WPUB (also known as
SSID or Network Name), and click Connect.
Set your TCP client software to obtain addresses
When using any network connection, including the wireless
public network, do not enable file sharing or print sharing. If you do so,
other people may gain access to your hard drive and files, or misuse your
It is also highly recommended that your laptop have up-to-date
antivirus software installed.
Limitations and Disclaimers:
Cypress Pointe Surgical Hospital public wireless network is
NOT secure. Information sent from or to your laptop can be captured by anyone
else with a wireless device and the appropriate software within 300 feet.
Cypress Pointe Surgical Hospital staff is not able to provide
technical assistance, and no guarantee is provided that you will be able to
make a wireless connection.
Cypress Pointe Surgical Hospital assumes no responsibility for
the safety of equipment, laptop configurations, security or data files
resulting from connection to the Lane public wireless network.
Illegal or inappropriate use of the Internet is not permitted.
If inappropriate images are displayed in the view of others, the offending
party will be asked to turn off the laptop while in the hospital.
Patient Portal Link: https://www.mymedicalencounters.com/